Terms of Service

1. Acceptance of Terms

By accessing or using the website and services provided by MedTrustChina ("we," "our," or "us"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

MedTrustChina acts as a facilitator and intermediary for medical tourism services. Our services include:

• Providing information about medical treatments and hospitals in China.
• Connecting patients with medical providers for consultation and treatment.
• Assisting with travel arrangements, including visas, flights, and accommodation.
• Providing translation and interpretation services.

Important: MedTrustChina is NOT a medical provider. We do not provide medical advice, diagnosis, or treatment. All medical services are provided by independent third-party hospitals and doctors.

3. Medical Disclaimer

The information provided on our website and through our services is for informational purposes only and should not be considered medical advice.

• You should always seek the advice of a qualified healthcare professional with any questions regarding a medical condition.
• MedTrustChina does not guarantee any specific medical outcome or result.
• The decision to proceed with any medical treatment is solely yours, based on the advice of the medical professionals you consult.

4. User Responsibilities

You agree to:

• Provide accurate, current, and complete medical and personal information.
• Obtain all necessary travel documents, including passports and visas.
• Comply with all laws and regulations of your home country and the People's Republic of China.
• Follow the medical advice and treatment plans prescribed by your treating doctors.

5. Payments and Refunds

• Payments for our facilitation services and medical packages are subject to the specific terms provided in your service agreement or invoice.
• Refunds are governed by our Refund Policy. Generally, refunds depend on the status of your booking and the cancellation policies of third-party providers (hospitals, airlines, hotels).

6. Limitation of Liability

To the fullest extent permitted by law, MedTrustChina shall not be liable for:

• Any medical negligence, malpractice, or treatment outcomes. These are the sole responsibility of the medical provider.
• Any personal injury, property damage, or other loss resulting from your travel or stay in China.
• Any delays, cancellations, or disruptions caused by third-party service providers (airlines, hotels, transport).
• Any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

7. Intellectual Property

The content, design, graphics, and logos on this website are the property of MedTrustChina and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the jurisdiction where MedTrustChina is registered.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at:
support@medtrustchina.com